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| Info|Ed Enterprise
Architecture
Philosophy
and Methodologies
Practice Areas
Strategy
Architecture
Implementation
The
Information Architect's Cooperative
Clients
People
Jon Blunt
Carol Buckser
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Info|Ed is a consulting firm based in
Needham, Massachusetts. Founded in 1986, Info|Ed specializes in IT management and systems
planning for large organizations, helping its clients develop business focused IT
strategies and implement them successfully. Info|Eds methodologies create
linkages between plans and actions and provide management with the tools they need to
evaluate progress towards goals. Info|Ed works with large and small companies to develop
customized Information Architectures that enable the translation from plan to action in a
defined management framework.

Info|Ed specializes in developing frameworks within which business and technology
trade-offs can be addressed. When constructed well these frameworks project
managements policies and objectives to where it matters: the implementation of new
systems and business processes.

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The Enterprise Architecture is described in documents that collect this information and
make it appropriately available to everyone in the organization. A well-designed
architecture frees up creativity and productivity by defining a space within which IT
management and development groups can seek innovative solutions knowing these will be
consistent with the business strategy. Corporate management can take assurance from the
knowledge that they have created clear explicit guidelines for being kept abreast of the
status of projects and the business implications of changes to plans.
Typical deliverables from an Enterprise Architecture engagement include:
 | Alignment of business and IT planning |
 | Identification of key capabilities and needs |
 | IT decision making and assessment framework |
 | Resources focused on high reward areas |

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A goal of every engagement is to build the skills in the client organization to use the
tools and models created. This means that we apply the principles of effective change
management at every stage of an engagement to ensure there is a smooth transition from
planning and design to implementation.
In many engagements we bring together cross-functional, and often multi-level teams to
identify breakdowns in processes and opportunities for improvement. Often these teams
continue after the initial engagement, maintaining ownership of the systems, continuing to
give direction to the project, and ensuring that all the stakeholders are committed to its
success.

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IT Enabled Business Strategy
Information technology is changing the fundamental economics of many industries and
markets. Innovative companies are investing in IT to enter new markets, add value to
products, or to change distribution models. Collaborative technology, often using Internet
technologies, can link companies to customers and suppliers and create novel value
systems.
IS Strategic Planning
The rate of technology innovation is not slowing down and ISs clients are getting
more sophisticated and demanding. At the same time, there is a critical shortage of IT
staff in the US. In this environment it is a challenge to build an organization that can
stay productive and responsive to the client requirements.

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Enterprise Architecture
In many companies the level of IT investment has reach a level where corporate and line
of business management have to be engaged in IT planning. However, the traditional tools
have tended to exclude non-technical management; asking them for their needs but never
presenting back the resulting plans in a form that engaged them in collaborative design.
Enterprise architecture provides this integrative planning framework that keeps the key
decisions at the level of business capabilities but also drives out the implications.
System Architecture
Networks and distributed client-server systems can deliver integrated information to
management, key staff, customers and business partners. In many cases the final system is
a composite of elements some purchased, some developed in house, and some that reside in
third party organizations. The opportunities are great but so are the risks.
If the basic structure, the architecture, of the system is not correct these critical
systems may never deliver the expected benefits. The architecture is more than the
technical design and includes:
 | the organization of the work and allocation of responsibilities |
 | the process for ensuring all the components are effectively integrated into a unified
system, and |
 | processes for operating and evolving the system |

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Project Assessment
However good the planning, implementation is the time when IS and the business discover
the true requirements. Every stage from design to testing, to training can be made an
opportunity to learn, adjust, and deliver excellence. Yet, the pressures of delivering to
a deadline and meeting budget tend to breakdown cooperation and throw up barriers to
communication. The result is that key projects can get off track with implications across
the organization.
Business Process Redesign
Technology creates the opportunity for better coordination across the business and
throughout the value system. However existing business processes are often a barrier to
taking the greatest advantage. Integrating the business redesign and the technology
implementation is usually the best approach since it enables the groups that will use the
new systems to participate actively in the design process. This type of project is more
complex to administer than one that follows a technology-focused approach. Yet succeeding
with this joint design of system and work may be critical to evolving and growing the
business.

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The first meeting of TiAC, The Information Architect's
Cooperative, was in June 1993. Meeting since then three times a year, TiAC is
the premier working group for information and enterprise architects. TiAC is just one of
the ways that Info|Ed supports the development of this emerging profession.

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Past and current clients of Info|Ed include:
| SBS |
Banc-Tec Services |
| Bechtel Corporation |
Boeing |
| Chase Manhattan Bank |
Citibank |
| Cleveland Public Power Co. |
Digital Equipment Corp |
| Wachovia Corp. |
Heinz U.S.A. |
| Intel Corporation |
International Air Transport Assn. |
| Mellon Bank |
Merck & Co., Inc. |
| Mobil Corporation |
National City Corp. |
| New York State Electric & Gas |
Novell |
| Ontario Hydro |
Pleuss-Staufer International |
| Royal Bank of Canada |
The St. Paul Companies |
| The World Bank |
Dominion Resources |
| Smith Kline Beecham |
McDonald's Corporation |
| J D Edwards |
PeopleSoft |
| Nike |
Prinipal Financials |
| First Data Resources |
Hewlett-Packard |
| Hempel Paints |
USAA |
| Lexis-Nexis |
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